Skills

User-Centred Design Champion

  • Research-driven prototyping: Turn deep user insights into wireframes and interactive mock-ups that address real needs.

  • Mixed methods expertise: Skilled in interviews, surveys, usability testing, and observation for well-rounded insights.

  • Empathy + data: Balance human understanding with quantitative evidence to guide decisions.

  • Information architecture: Synthesise research into clear personas and intuitive structures.

Technology-Driven Research

  • Versatile toolset: Proficient with research, testing, prototyping, and collaboration platforms.

  • Insight to action: Translate findings into user-centred design choices that improve usability.

Overall Impact

  • Advocate for user-first design at every stage, ensuring digital experiences are intuitive, usable, and impactful.

Hard Skills

User Research

Information Architecture & Visual Design

Qualitative and Quantitative Research

Creating personas & journey mapping

Creating wireflows, wireframes, & prototypes

Soft Skills

Critical/analytical thinking

Good communication skills

Empathy

Active listening