Experience

8+ Years of Transferrable Skills: User Advocacy Through Design

Currently:

  • UX Designer & Researcher | Sand Dollar Design: Leverage user research (Vodacom) to shape impactful digital experiences through interviews, testing, and more.

 

Experience Highlights:

  • Freelance UX Designer & Researcher: Conducted user research, designed wireframes & prototypes, tested usability, iterated designs, and built websites using Adobe XD, Figma, and Balsamiq.
  • Junior UX/UI Designer & Researcher: Employed user-centred approach to inform website design with research, data analysis, and technical skills.

 

Prior Roles:

  • English Second Language Teacher: Crafted engaging lesson plans, utilized technology, and integrated gamification for interactive learning.
  • Psychometrist: Administered assessments, conducted interviews, collaborated on reports, researched new assessments, and guided interns.

UX Designer & Researcher

Sand Dollar Design

I conduct in-depth user research for our client, Vodacom, a large telecommunications company. Through various methodologies such as interviews, guerrilla testing, and moderated usability testing, I gather insights to inform the design of digital experiences, ensuring they meet user needs and preferences. I collaborate closely with designers and other stakeholders to deliver impactful solutions. 

 

UX Designer & Researcher

Land Arch Design Solutions - Freelancer

I am responsible for a range of tasks including conducting interviews, designing wireframes (both paper and digital), creating low and high-fidelity prototypes, conducting usability studies, ensuring accessibility, and iterating on designs. Additionally, I was involved in the development of the website, applying the designs I had created. To facilitate this process, I utilised design tools such as Adobe XD, Figma, Balsamiq, and Canva.

Junior UX/UI Designer & Researcher

Performlink - Freelancer

I employ a user-centred approach to conduct thorough user research, empathising with users to understand their needs and preferences. This data is then utilised to define user problems and inform the design process of the company website. Additionally, my technical skills contribute to creating effective and visually appealing digital experiences.

 

English Second Language Teacher

EPIK (English Program in Korea)

I create engaging lesson plans, assignments, activities, projects, and extra boot camp classes. Leveraging technology, I develop interactive teaching activities that enhance student participation and comprehension. To promote student engagement, I utilise aesthetically pleasing PowerPoint presentations and integrate gamification principles into my classroom philosophy. Additionally, I have successfully adapted to teaching both online and in-person formats, ensuring a seamless transition in response to the challenges posed by COVID-19.


Psychometrist (Independent Practice)

Biofeedback Laboratories

After working as an assistant to the psychometrist from 2013 to 2015, I completed an extensive program that combined theoretical classes and practical work in 2015 to 2016. This program culminated in a board exam, which granted me the qualification of a psychometrist. Since 2016, I have been in my current role, where I administer assessments, conduct interviews, and stay up-to-date with industry trends. I collaborate with a multidisciplinary team to produce integrated reports, research the latest assessments, guide and develop Intern Psychometrists, and design tailored test batteries for new clients.